Refund policy

• At BIERDRIFTERS, every product is made to order. We want you to be happy with what arrives at your door, and if there is a problem with your order, we’ll do our best to make it right.

Order Changes and Cancellations

Please review your size, color, style, shipping address, and other order details carefully before completing your purchase. We strongly recommend checking our Size Chart before ordering to help you choose the fits that's right for you. 

If you need to make a change or cancel your order, contact us at support@bierdrifters.store within 8 hours of placing your order.

Once an order has entered production, we may be unable to change or cancel it.

Size Exchanges

We allow one size exchange per item within 30 days of delivery.

To be eligible for a size exchange:

- The item must be unworn and unwashed.
- The item must be in its original condition.
- You must contact us within 30 days of delivery.
- The customer is responsible for return shipping costs for a size exchange.

Please contact our team at support@bierdrifters.store before sending anything back. We will provide return instructions and the appropriate return address.

Because our products are made to order, we do not offer refunds for incorrect size selection, change of mind, buyer’s remorse, or choosing the wrong color or style.

Damaged, Defective, Misprinted, or Incorrect Items

If your item arrives damaged, defective, misprinted, or different from what you ordered, please contact us within 30 days of delivery.

Contact our team at support@bierdrifter.store and include:

- Your order number
- A brief description of the problem
- Clear photos showing the issue

We’ll make it right at no cost to you.

In most cases, you will not need to return the damaged, defective, misprinted, or incorrect item. If a return is required, BIERDRIFTERS will cover the return shipping cost.

Depending on the circumstances, we may provide a replacement or issue a refund to your original payment method.

Returns

Please do not send an item back without contacting us first.

Because our products are made to order, returns are accepted only when they qualify under this policy. Once your request is approved, we will provide the appropriate return instructions.

Unauthorized returns may not be accepted.

Refunds

If a refund is approved, it will be issued to your original payment method.

After we issue the refund, your bank or credit-card provider may require additional processing time before the refund appears in your account.

Original shipping charges are generally non-refundable unless the refund is the result of a damaged, defective, misprinted, or incorrect item.

Questions or Problems With Your Order

If you have any questions about a return, exchange, refund, or problem with your order, contact our team at:

support@bierdrifters.store

We’d rather hear from you and have the opportunity to make things right. Our goal is to get you back into your BIERDRIFTERS gear and drifting toward your next beer garden, backroad, or weekend adventure as quickly as possible.