🍺 Bierdrifters — Refund & Exchange Policy
✅ What We Cover
We'll issue a free replacement or full refund if your order arrives with any of the following:
- 🔧 Damaged or defective item (tears, holes, print errors)
- 🎨 Significant color or design discrepancy from what was shown
- 📦 Wrong item or size sent
- 🚚 Lost in transit (confirmed by carrier)
To get the process started, email us at support@bierdrifters.store within 30 days of delivery with your order number and a photo of the issue. We'll take it from there.
🔄 Exchanges
Since each item is made to order, we don't carry inventory for direct swaps. However, if you received the wrong size due to our error, we'll send a replacement at no charge.
❌ What We Can't Cover
- Buyer's remorse or change of mind
- Incorrect size ordered (please check our size guide before ordering) and when in doubt, we recommend sizing up for a more comfortable, relaxed fit.
- Items that have been worn, washed, or altered
- Orders with address errors provided at checkout
⏱️ Processing Time
Refunds: 5–7 business days to your original payment method.
Replacements: 3–7 business days production + shipping time.
📬 Contact Us
Email: support@bierdrifters.store
Response time: Within 24 hours.
Every Bierdrifters tee is backed by good people who care. If something's off, we'll make it right — no tab left unsettled. Prost! 🍻